Put Into Words

Q3 Keywords Vs
Hashtags Case Study

Client Bio/Insight:

@put_into_words has joined Kirst from @lemonadecollective.co and Katie from @thehive.socialmedia for joint case studies on keyword lists vs. hashtags at the end of captions. With all three accounts of our accounts aiming to elevate our industry on data-based strategies, this was the perfect opportunity to gather an extensive data set to test reach for client content 

The Case Details:

Challenge/Problem

As Social Media Managers, we collectively aim to create copy that helps businesses meet our client’s Key Progress Indicators (KPIs). One such KPI is brand awareness with the reach metric to get their message out into the world. One of the ways we traditionally achieve this goal requires us to create a hashtag list within captions to reach a new audience based on location, industry, and post-specific topics. However, we noticed the latest trend where accounts forgo the long hashtag list, favoring a keyword list. We wanted to test the format vs. the hashtag list we have been using in the past to make sure we are maximizing our client’s reach in the present.


See the screenshots below for a visual of traditional hashtags vs. a keyword list.

 Traditional hashtags                         Keyword list

Social Media Goals

To assess four sets of data for each of our accounts (Overall reach and reach per the three main formats: stories, reels, and posts) from 30 days using keyword lists. Each of us using a base list + post and location-specific keywords. Here is our base list:
Our goal was simply to see if there is a dip/difference in the effectiveness of the reach of our captions using a traditional hashtag list vs. a keyword list by removing the “#.”

How we reached the goal/Strategy

First, we gathered insights and screenshots of our accounts and post formats from the previous 30-day period that utilized our standard hashtag list in the copy. Then we conducted a month of routine posting for 30 days, removing our “#’s” as the only variable being changed. Here are the results.

The Results

Before: All three of us had a combined overall reach of = 11,154 (Lauren = 1,969)

After: All three of us had a combined overall reach of = 15245 (an 4,091 increase).

Lauren @put_into_words_ Screenshots

Kirst @lemonadecollective.co Screenshots

Katie @thehive.socialmedia Screenshots

Before: All three of us had a combined NON-FOLLOWER Reach (broken down by post format of 12578. (Lauren 1,541)

After: All three of us had a combined NON-FOLLOWER Reach (broken down by post format of 13459. (Lauren 3,672)

Lauren@put_into_words_screenshots

Kirst @lemonadecollective.co Screenshots

Katie @thehive.socialmedia Screenshots

Overall conclusions from the group

Let’s take a look at Lauren’s data. While she had an overall increase in reach to non-followers, her post reach declined by (440), and her story reach declined by (10%). A viral reel is the explanation for her reach increase. There was no considerable boost in reach driven by the keyword list in post captions.

Let’s take a look at Kirst’s data. Kirst had a similar situation where 2 of her reels performed better than the previous month. However, her post reach was down, especially to non-followers.

Now, let’s take a look at Katie’s data. Katie’s reach dropped by almost 40%, and she notes, “I started using keywords in my strategy during July. And I noticed an increase overall in my impressions and reach for that month. I was changing things up, changing keywords, changing the format, etc., when we started our research in August, I was copying and “pasting the same set of keywords into every one of my posts with not as much variation.” This indicates that it is important to incorporate keywords that are content specific, not just use a copy and paste approach to a keyword strategy. Furthermore incorporating keywords in caption itself vs including them in list form at the bottom is potentially a more effective way to incorporate organic keywords.

With all of our reach down across the board, keyword lists do not cause an increase in reach to non-followers consistently. We used a base set of keywords and only added post-specific keywords to keep as many of the variables the same as possible. However, from Katie’s data, this shows a negative effect. The subsequent logical case study would be another month with keywords rotating or back to good old-fashioned hashtags.

A special thanks to Kirst and Katie! Make sure to follow them on Instagram for valuable social media management and strategy content. 

Hey! I'm Lauren

Social Media Strategist and metrics GEEK! My motto is, “calmly and clearly” and I live for Building & Executing CUSTOM Data Driven Social Strategies.